Communication Devices
ALE Desk Phones
Enhance your business and operational efficiency with ALE Deskphones. These dependable devices provide high-quality audio, making sure you hear important information clearly the first time. The innovative, customizable design meets all your user needs, while the rich feature sets meet all your business communication requirements. Our desk phones feature large screens and a wide range of accessories, making it easy to manage calls from home as well as in the office.
- ALE DeskPhones are connected objects
- ALE DeskPhones are designed for hybrid work
- ALE DeskPhones are elegant, colorful and modular
- Easy touch screen call handling.
- Superior HD sound quality with super wideband technology
- Sleek, innovative design to enhance your business environment
- Whether you’re working from home or in the office, you’ll benefit from extensive connectivity.
- ENERGY STAR® certified
- Optimised Access to All ALE Communications Features.
- Either a touch screen or a large screen with LED buttons.
- Touch screen or large display with LED.
- 3D Diffusion Cylindrical Sound Bar with Up To 3 Microphones.
- Elegant Metal & Textile Casing with 4 Changeable Colors.
- USB/WLAN/Bluetooth/IP Hybrid digital/IP.
- Secure remote working: VPN, SRTP.
- Accessories include : Alphabetic keypad, wireless handset, WLAN and Bluetooth module, color display key module.
- Centralised Management and Deployment from the Cloud.
Proximity:
Symphony HD 360° audio allows you to experience callers as if they were in the room with you.
Anywhere:
Whether you're working from home, in the office, or in a meeting room: powerful communications for hybrid environments.
Sustainable performance::
Get the most out of your communication with customisable connectivity and a wide range of accessories.
Enterprise range:
- ALE-300: 3.5’’ colour screen, 2x5 programmable keys with blue LED, super-wideband, corded handset, 2 USB-C ports, ALE-120 expansion modules
- ALE-400: 4.3” colour touch screen, 2x5 Contextual touch keys, 3 programmable keys, corded or cordless BT handset, 2 USB-C ports, ALE-120 expansion modules
- ALE-500: 5.5” vertical colour touch screen, 2x5 Touch contextual keys, 5 programmable keys, 2x6 virtual keys, corded or cordless BT handset, 2 USB-C ports, ALE-120 expansion modules
Essential range:
- ALE-20: IP connectivity, 2.8” backlit screen, 2x3 programmable keys with LED, 2x Gigabit Ethernet, USB-A and USB-C port, EM200 expansion modules.
- ALE-20h: Hybrid Digital/IP, 2.8” backlit screen, 2x3 programmable keys with LED, USB-A and USB-C port, EM200 expansion modules.
- ALE-30h: Hybrid Digital/IP, 3.5” colour screen, 2x5 programmable keys with LED, USB-A and USB-C port, EM200 expansion modules
Basic range:
- ALE-2: SIP connectivity, 2.8” backlit screen, 3 SIP lines, 3 contextual keys, Wideband audio, 4-way navigation, GE PC port
- ALE-3: SIP connectivity, 2.8” colour screen, 4 SIP lines, 4 contextual keys, Wideband audio, 4-way navigation, GE PC port, USB-A port
- All ALE DeskPhones are ENERGY STAR® certified (Basic, Essential and Enterprise range)
Conference Phones
Whether you’re already familiar with the advantages of IP voice services, or you’re looking to extend and improve your existing conferencing capabilities, our conference products will give you the best conferencing experience you’ve ever had. High-quality audio Easily connect to your existing platforms Powerful conferencing features
Conference phone for Large Meeting room
Portable Mobility and Huddle Room Conferencing Module
The EGO Personal Speakerphone is small, portable, and easy to slip into your work bag. It features OmniSound® audio for ultra-high-quality HD audio calls.
Connect it to your laptop via USB or connect it to your smartphone for up to 12 hours of high-quality audio calls anywhere in the world.
- Get meetings up-to-date
- Control meetings from your smartphone
- Hear you loud and clear in medium-sized to large conference rooms
- Adjust your devices for top-notch conference calls, anytime
8135s IP Conference phone
- Make one-time calls with the ALE Unite mobile application
- USB port & LDAP Client
- Full Duplex OmniSound audio with automatic echo cancellation & noise suppression
- 4135 IP Conference phone Retro compatibility
EGO personal speakerphone
- Lightweight and compact
- Battery lasts up to 12 hours on a single charge
- Full-duplex OmniSound audio with automatic echo cancellation & noise suppression
- Connect to your laptop, tablet, or smartphone with USB 2.0 and 3.5mm ports
Cost-Saving:
It reduces travel costs and admin time.
Collaboration:
Encourages exploratory group thinking and problem-solving.
Flexibility:
Get more out of your desktops, smartphones and tablets.
- Alcatel-Lucent 8135s IP Conference phone: The 8135s SIP device is suitable for large meeting rooms measuring 70m² or more and is controlled via the ALE Unite application. It is equipped with OmniSound® audio technology and has a USB port for connection to a PC. The 8135s is compatible with collaboration apps like Alcatel-Lucent Rainbow, Alcatel Lucent OpenTouch Conversation, etc.
- EGO personal speakerphone: EGO Personal Speakerphone is an all-in-one conference module that can be easily integrated into your work bag. Designed for meetings around the world, the EGO portable speakerphone is designed to work in a variety of environments and is compatible with the Alcatel- Lucent Rainbow operating system. Enjoy high-quality audio for up to 12 hours during meetings and calls.
- 4135 IP Conference Phone: This IP phone is designed for group calls and allows you to record meetings and create quick call conference groups. With expansion microphones, this flexible SIP based unit is the preferred business phone for mid to large conference rooms.
Smart DeskPhones
The Smart DeskPhone brings the DeskPhone to life with rich context menus and industry specific apps. These sleek and easy to use business phones are perfect for professionals in the office and hotel guests in their room. Our Smart DeskPhones have vivid 7 inch touchscreens, intuitive navigation, and the world’s best wideband audio & video – perfect for conversations you’ll never forget.
- Create HD audio and video calls
- Create P2P or P2P video calls with a single tap
- Connect HD displays to external monitors to display in conference rooms
- 5-megapixel autofocus camera built-in (8088 only).
- Screen replication via HDMI 1.4 connector (8088 only).
- Includes OpenTouch Conversation.
- Ambient light sensor(8088 only).
- 7 inch color touchscreen display
- Bluetooth Wideband.
- 3rd party app support for industry-specific apps (hospitality package included).
Convenience:
With an award-winning user interface and features, video is as easy to use as a mobile phone.
Better Communication:
With HD audio and video, rich interactions are possible, making the call just as effective as an in-person meeting.
Strong Branding:
Customizable Elegant Design Enhances Your Brand Image in Customer Facing Areas
- 8088 Smart DeskPhone: Top-of-the-line in all aspects, this compact and easy-to-use desk phone comes with a built-in Bluetooth handset, integrated camera and a range of apps. With high-definition voice and video, you'll feel like you're in the same room as your coworkers.
- OmniTouch 8082 My IC Phone: With its easy-to-use menus, apps and HD voice, this deskphone offers powerful features at an affordable price.
ALE SoftPhone
ALE SoftPhone is a business telephony application that can be used on laptops, touchscreens or desktops (Windows OS), iPhones and Android smartphones.
The ALE SoftPhone app offers top-of-the-line SIP telephony capabilities and call control for the Alcatel-Luckey OmniPC X Enterprise Purple.
ALE SoftPhone is easy to use on-premises as well as off-premises with an intuitive user experience.
- Enterprise-level telephony with advanced features (using standard SIP protocol), user-friendly and easy-to-use interface.
- Multimedia capabilities for rich audio/video conversations with enhanced human interaction.
- Secure communications and remote connectivity with encryption (SIP/TLS/SRTP) for internet-based remote access, no PC VPN required.
- Available on PC, iPhone, and Android smartphone, for use at the office and work from home; never miss a commercial call, even while on mobile.
Powerful and easy-to-use app: Direct Dial-pad, User phone status, Search contacts, Voice mail, Audio device status, organized in detailed columns. Contacts can be used on their own or synced with Outlook/Office 365.
Advanced Business Telephony Features: Groupware Multi-line Make/Receive a Second Call Merge or Transfer 3-Party Conferencing Mute Hands-Free DTMF Support
Supervision keys, Shortcut keys, Prefix keys, Direct numbering, Immediate Forward, and much more. Change the view based on user preferences: 1-4 columns, integrated in main application, or as standalone windows. Group call pick up and supervision Supervision keys Shortcut keys Prefix keys Prefix keys.
Incoming call history Outgoing call history Missing call history Time encoded information Direct access to call back.
High Quality Video: Improve Your Conversations with Visual Communication on PC.
Here’s why companies choose the ALE SoftPhone solution
Stay in touch, whether it’s with co-workers or any other contacts. Enjoy the benefits of business communication in today’s hybrid workplace, both in-office and on-the-go with the help of a smartphone app.
Inclusive user experience with easy adoption. Leverage the strengths of the mobile platform with an intuitive softphone that is as user-friendly as your desktop phone.
Safe to Work from Home with Encrypted Business Calls over the Internet. No Virtual Private Network (VPN) required for fast and easy deployment.
PIMphony (OXO Connect)
Many small and medium-sized businesses (SMBs) are looking to integrate their communications tools in an effort to boost efficiency and reduce expenses. Integrating the two most popular business tools – PCs and mobile phones – PIMphony is an all-in-one, easy-to-use application that simplifies office communications.
- Use advanced telephony features like click-to-call, transfer, conference and call logs
- Improve collaboration using workgroups, supervision and tracking
- Try before you buy: enjoy a free 2-month trial of PIMphony
- Incoming call management Outgoing call management Call hold Multi-line management (Up to 8 Lines) Direct call keys Dial-by-name Call board Redial Hang up Hold, transfer Conference Visual voicemail DTMF Record online
- Runs on OXO Connect and OXO Connect Evolution from Release 5.2 (IP version)
- Up to 50 programmable function keys
- Supports seamless integration with Microsoft Outlook, ACT!, LDAP and Microsoft Access
Simplicity: Unified messaging allows users to view voice messages as well as call records in one place.
with easy adoption. Leverage the strengths of the mobile platform with an intuitive softphone that is as user-friendly as your desktop phone.
Compatibility: It can be used with DECT/ALE-Deskphones/Analog/WLAN handsets – or it can be used with no phone set, PC telephony using Pimphony IP.
PIMphony Basic: Telephony functionality, with added features like click-to-call, transfer, conference and call logs.
PIMphony Pro: All Basic features plus unified messaging, ideal for employees who need advanced computer integration and call recording features.
PIMphony Team: All Pro features plus team collaboration features that optimize call management, simplify workgroup activity, supervision and tracking.
PIMphony Attendant: All Team features plus ability for a single operator to manage call routing, phone books and users across multiple sites.
DECT Handsets
Your front-line employees are on your premises all the time and keep your business going. They need to be able to communicate with the rest of your organization quickly and easily while on the go.
Provide a fast response time for your front-line employees.
Compact and rugged DECT smartphones like the ALE offer unparalleled communication quality and are available anywhere on your premises, no matter the conditions.
- Features of compact models.
- Excellent audio quality Bluetooth headset support.
- Handover and roaming using ALE TDM DECT and IP DECT base stations.
- Extra-large color screen Rugged design Sanitized coating and more.
- Even in loud environments, you can hear and be heard perfectly: Automatic Gain Control (AGC) on an ALE DECT handset ensures high-quality audio wherever you go.
- Quickly and accurately answer and send important calls: The handset's backlit color screen, contextual keys, 4 way navigation keys and instant directory access allow you to access all ALE phone systems as if you were at your desk.
- CALL ANYTIME, ANYWHERE: EX DECT 8254 EX DECT 8262 Resistant to 2-metre falls on concrete: Ex DECT 8262 Protection from dust and water: IP65 certification
- Call with peace of mind in hygienic environments: The 8254DECT handset is made of antibacterial materials including the keypad membrane and is able to withstand frequent cleaning with disinfectants.
- Save valuable seconds that could save your life: Notification System Integrations, Alarm Button, Geolocation Capabilities on 8244 DECT, 8254 DECT.
8262 DECT Handheld Security Features
Location Based Services, Man Down, No Movement Detection, Pull Cord, Alarm Key on Top
- Streamline operations with over-the-air software updates and centralized management from ALE communication platforms.
Mobility Made - Easy: Maximise audio quality with automatic gain control. Keep your workers safe with notifications, location based service integrations, LWC and ATEX zero-spark.
Full accompaniment: From start to finish, we want to thank our business partners and trusted ALE experts for their support and services.
- OmniPCX Enterprise Communication Server and OXO Connect call management
- Bluetooth
- IP65
- IEC 60068-2-32, procedure 1 and 2 free fall tests
- dguv-112-139 Lone Worker Protection
- ATEX Gas: II 2G Ex ib IIC T4 Gb and Dust: II 2D Ex ib IIIC T135°C Db IP65
Office
- The 8212 Business DECT handset is a small entry-level, entry-level, price-point DECT GAP handset that provides hands-free operation and is compatible with all ALE DECT environments.
- The 8234 Business DECT handset is a compact model with a 1.8 inch screen size. It is perfect for large campus setups and provides access to all of the ALE phone system services with excellent voice quality.
- The 8244 Business DECT handset features a 2.4 inch screen, notification and location detection, non-slip coating, and an alarm key on top, perfect for hospitality and healthcare settings. Bluetooth support is also available.
Healthcare/Industrial
- DECT 8254 sanitized Handset Designed for Health Care and Industry Designed to fit in the palm of your hand. Anti-Bacterial coating & Membrane Resistant to Shocks Up to 2m on Concrete, Dust & Water Spray (IP65)
- DECT 8262 Industrial Handheld: Ruggedized Body, shock proof screen that can withstand 2-meter fall, IP65 Ingress Protection, Lone Worker Protection. Industrial DECT Handheld for Construction, Manufacturing, Healthcare, Oil & Gas.
- 8262Ex Industrial - DECT Handheld Dedicated to Hazardous Environments with Probability of Exploding. ATEX for Zone 1 and Zone 2 Hazardous Environments (Gas, Dust and Mine).
WLAN Handsets
If you’re looking for a top-of-the-line mobile voice solution for your company’s premises, all you have to do is take your current WLAN network – and pair it with a wireless LAN handset.
For on-the-go mobile communication in any business setting, you’ll want an easy-to-use wireless LAN handset that’ll meet all your mobile voice needs.
Here’s a look at some of the features you’ll need to know:
Excellent voice quality
Durable design
Advanced features
- Provide mobile business telephony anywhere in the workplace without the need for additional infrastructure
- Make sure users who move throughout your campus are always available to you
- Operates on the Alcatel-LUCENT Enterprise OmniPC X telephony protocol.
- Wireless support: WPA (Wireless Protected Access), WPA2 (Wireless Protected Access 2), WEP (Wireless Encryption Protocol)
- Voice Quality: High voice quality using Standardized 802.11 Quality of Service (QoS).
- Up to 15 hours of talk time with interchangeable battery units
- Enhanced Durability (Shock, Vibration, Liquid and Dust Resistance)
Operates on Alcatel (Lucent) and 3rd Party WLAN infrastructure
Productivity: Easily facilitate communication between a distributed workforce - employees can carry their phone with them anywhere they go on your site.
Investment Protection: It is compatible with 802.11aa/aa g/n radio and WLAN networks.
Cost - Saving: Rugged handsets are durable enough that they rarely need to be repaired or replaced.
- WLAN handset 8158s is a strong model with a modern design. It has a big color screen, alarm button and push to talk function.
- WLAN handset 8168s: Large color screen, Bluetooth for headset and alarm button. This handset is designed for high-density environments.